https://www.nwong.me/contact daily 0.75 2024-05-10 https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1535771516950-7TDSZW5CIV9U59Z363GG/IMG_5144.JPG About Taken by Rhea Manocha at Wilmeth Active Learning Center at Purdue University, 2017 https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/799e48dc-06e8-4421-9ca8-a0285a65e875/DSC04950.JPG About - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536208400441-QXQ4260RL30G8GMMDHZK/arch-architecture-archway-247823.jpg About https://www.nwong.me/mr-service-design daily 0.75 2018-10-11 https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536190023112-ZE3LNAKA8HB8I976TBTW/FMCCover.png Mixed Reality Service Design Ford UX Research https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536178793426-LELXINDMRJH7AXPHELGB/IMG_20170409_170239.jpg Mixed Reality Service Design - Step 1 The User logs in via the HoloLens app https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536178795115-33L957ZRDZABWDEKHQYU/IMG_20170409_170244.jpg Mixed Reality Service Design - Step 2 The User decided between finding a “New Book” to read or looking at a list of of “Recommended Books” based on their previous activity https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536178813092-RR2HCAT8XSXLFFWEZD2K/IMG_20170409_170246.jpg Mixed Reality Service Design - Step 3 In this example, the User has chosen “Recommended Books” and has been show several titles which could interest them. https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536178814351-X8P9DPX3YHM33EMKWQXU/IMG_20170409_170252.jpg Mixed Reality Service Design - Step 4 The User is led through the library, via the HoloLens, to where the book is located within the library. https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536178827688-3Y5CL9OKC57GN0FR8RIQ/IMG_20170409_170254.jpg Mixed Reality Service Design - Step 5 The User is shown where the book is on the shelf through Augmented Reality highlighting. https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536178830145-GJGEADIY3GIES2EPDF5L/IMG_20170409_170257.jpg Mixed Reality Service Design - Step 6 The User is able to look at both interactive elements on both the front and back covers https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536178850216-XR7RXHUHKTA6YVDOQ74I/IMG_20170409_170303.jpg Mixed Reality Service Design - Step 7 The interactive element plays a short scene, or trailer, from the book. https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536178865806-JRIIVDWX6GO42WKXCXLH/IMG_20170409_170305.jpg Mixed Reality Service Design - Step 8 The User is able to choose if they want this book, or if they want another one. https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536178866980-PHC0JAWVM6O4584ROW1I/IMG_20170409_170309.jpg Mixed Reality Service Design - Step 9 The User is able to find another book or to return the HoloLens to the desk. https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536193562129-PIKP6OXODH1A1Y3FJWOU/Screen+Shot+2018-09-05+at+8.03.10+PM.png Mixed Reality Service Design Sophia, 12, interested in how the HoloLens helps her find new books to read https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536193582374-X2OTSUJ7POQPQGMSKJHS/Screen+Shot+2018-09-05+at+7.58.38+PM+%282%29.png Mixed Reality Service Design Aziz, 9, enjoying the Holograms produced by the HoloLens https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536193222671-KM1JVRIXDRGFBQY0ICJP/image-asset.jpeg Mixed Reality Service Design https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536179812213-8WRNITDNVJBREVQKR1WK/Screen+Shot+2018-09-05+at+4.34.40+PM.png Mixed Reality Service Design User enters the Library https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536179804242-21P2TKKVXJR1SA36O34K/Screen+Shot+2018-09-05+at+4.34.26+PM.png Mixed Reality Service Design User checks out HoloLens from the front desk https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536179803956-5Z2GMCDAL71MN2SL6QY6/Screen+Shot+2018-09-05+at+4.34.11+PM.png Mixed Reality Service Design User goes through a short tutorial on HoloLens gestures https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536179791310-4F7BDUEJIGKI8A2PWPOQ/Screen+Shot+2018-09-05+at+4.33.35+PM.png Mixed Reality Service Design User goes through a short tutorial on HoloLens gestures https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536179790925-O045BBFLZ1KBIZBWUK4Y/Screen+Shot+2018-09-05+at+4.33.19+PM.png Mixed Reality Service Design User goes through a short tutorial on HoloLens gestures https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536179776751-BKZ6D8Y619WWPYHI2XH7/Screen+Shot+2018-09-05+at+4.33.05+PM.png Mixed Reality Service Design User goes through a short tutorial on HoloLens gestures https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536179776202-PDECQ8Q0UKGB9CFB0X9E/Screen+Shot+2018-09-05+at+4.32.31+PM.png Mixed Reality Service Design User goes through a short tutorial on HoloLens gestures https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536179765316-82YXX6PPAN1M00EWR05D/Screen+Shot+2018-09-05+at+4.32.15+PM.png Mixed Reality Service Design User goes through a short tutorial on HoloLens gestures https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536179764550-R2C13QBQCQTWNKTSRBDV/Screen+Shot+2018-09-05+at+4.32.01+PM.png Mixed Reality Service Design User is then presented different options https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536179761163-IXTBPESN26IKTKQ6TZ5N/Screen+Shot+2018-09-05+at+4.31.43+PM.png Mixed Reality Service Design Books are presented in a Carousel fashion, allowing the user to easily scroll through them using gestures https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536179760036-T46JRUW6NI2ZQVRZ0N5H/Screen+Shot+2018-09-05+at+4.31.24+PM.png Mixed Reality Service Design After a book is selected, the user is then led through the Library by an object, in this case a Golden Snitch from Harry Potter, as well as arrows https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536179754112-UOD3TCJ1CX1P2D5DVU0F/Screen+Shot+2018-09-05+at+4.31.04+PM.png Mixed Reality Service Design The book is highlighted on the shelf and also shown by the object from the book. https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536179753462-AHEXUXA2F71BGJZJK1VB/Screen+Shot+2018-09-05+at+4.30.46+PM.png Mixed Reality Service Design In this iteration, the user looks at the cover and triggers a short clip or trailer of the book. https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536179745411-UAQJ6269FGI1HTNBZZZL/Screen+Shot+2018-09-05+at+4.30.29+PM.png Mixed Reality Service Design In this iteration, the user looks at the cover and triggers a short clip or trailer of the book. https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536179743733-648H01HAE0F0FX6BEPKI/Screen+Shot+2018-09-05+at+4.30.11+PM.png Mixed Reality Service Design The User is given two options: To Find Another Book or to Return the HoloLens to the front desk https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536195628742-WK636YOVWG2VO0VV5F4K/carousel2.png Mixed Reality Service Design Our team conducts Wizard of Oz testing by holding up paper taped together to replicate the carousel. https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536190115607-XURRHS9HERGPMUBZ82IO/MASCover.png Mixed Reality Service Design Microsoft Academic Search https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536175619188-DLNLH5RW50XLIASAWMKX/hololens.png Mixed Reality Service Design https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536195612382-3CON36000PWEZ41A0UNA/carousel1.png Mixed Reality Service Design The Carousel UI we created for our High FIdelity Mock-Up https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536189972817-Y2LFLYSWYU71C5OV1XIO/CremaCover.png Mixed Reality Service Design Crema 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https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1535771903326-PV1S42SMU3A2MD59JUN3/CremaCover My Work https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1535772254407-62THGMSMNS941LGK1UIM/MASCover My Work https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1535771955737-Q4FZC6VJ2G3YE66E56A7/MRSDCover My Work https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1535771999638-CMGV4H4Z15PU6VB1K8DR/FMCCover My Work https://www.nwong.me/resume daily 0.75 2024-11-11 https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536264221355-08S3G6QTHE9KJFWFSSLV/LogoNW.png Curriculum Vitae https://www.nwong.me/crema daily 0.75 2018-10-11 https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1537202183430-JTG5S3BNSTA60HQ1PMCI/Survey_AppUsage.png Crema How often do you use recommendation and rating app(s)? 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app(s)? https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536782754314-K80AZBWX1XX96K9J1L4A/1.1.png Crema https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536782762050-BTHK5EZO4DF584ZLR5LS/Screen+Shot+2018-04-09+at+10.29.42+AM.png Crema https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536782754483-X47Z74P777ZA1HANDQB7/1.png Crema https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536782762176-P9ITC3C5L1Y4NSRCVLUL/Screen+Shot+2018-04-09+at+10.29.54+AM.png Crema https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536782754889-BD94QPQBNTF6LV7D00VD/Screen+Shot+2018-04-09+at+10.25.46+AM.png Crema https://images.squarespace-cdn.com/content/v1/5b84a8874611a0e555d9b5a3/1536782762998-FPAO2KLF20U84JI5KKY7/Screen+Shot+2018-04-09+at+10.30.05+AM.png Crema 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