Background

I'm Nicholas Wong, a UX designer based in the Chicago area (Naperville, Illinois).

I spent five years at Northrop Grumman designing operator-facing interfaces for U.S. Army air and missile defense programs, including IBCS — the Army's primary command-and-control platform for air and missile defense. My work centered on modernizing legacy systems and reducing cognitive load for operators working in high-stakes, time-critical environments. Designing in a classified setting taught me to conduct rigorous user research with limited access, make difficult tradeoffs between information density and usability, and communicate design decisions to engineers and program managers who don't always speak the language of design.

Before Northrop Grumman, I studied UX Design at Purdue University, where I worked on sponsored research and design projects with Microsoft Research, Ford Motor Company, and Crema, among others.

I'm an Eagle Scout, which probably explains my instinct toward thoroughness. Outside of work I play and write music, game, and watch too much TV.

Clients & Collaborators

Northrop Grumman
Ford Motor Company
Microsoft Research
Crema
Cerner
Brake Supply Co.
Purdue University: School of Construction Management