Product Designer 5+ Years of Experience Enterprise & Consumber Web High-Stakes UX Research-Led Design Based in Naperville, IL

Nicholas Wong

Good design doesn't have to be simple — it has to be clear.

I'm a UX/Product designer with 5 years of experience designing complex products for real users under real constraints. I lead with research, work closely with engineers, and care about the people on the other side of the screen.

U.S. Army soldiers wearing headsets operating IBCS workstations inside a military command environment

Northrop Grumman
IBCS (Integrated Battle Command System)

When the cost of a bad interface is measured in lives, clarity becomes a design requirement. I modernized the operator experience for one of the U.S. Army's most complex command-and-control platforms — working directly with the people using it in the field.

Precision Garage Door service van parked in front of a residential home with an open garage

Precision Garage Door
Homepage Redesign

A regional home services company needed a web presence that could compete. I took the engagement from assets to a fully deliverable design — wireframes, visual style guide, and responsive mockups — ready for development.

Lo-fi wireframe showing Nugent Filters product family page with application-based browsing sidebar and product grid

Nugent Filters
Website Redesign & E-Commerce

An industrial supplier needed a way to make thousands of products findable. I led discovery — competitive research, information architecture, and lo-fi wireframes across five core page types — giving the team a clear design direction for a complex e-commerce build.

Illustrated portfolio card showing desktop C2 interface adapted for tablet deployment with Field Conditions and Desktop to Tablet labels

Northrop Grumman
DE M-SHORAD Program

A desktop interface built for fixed workstations needed to work in the back of a moving vehicle. I was one of two designers solving for touch interaction, reduced screen real estate, and outdoor legibility — simultaneously, from scratch.

Portfolio card showing Ford Motor Company UX Research with Purdue University 2017 credit on a dark background

Ford UX Research
Undergraduate Research

Ford's internal project management software wasn't matching how engineers actually thought about their work. I facilitated workshops to surface the gap, and delivered research findings that informed the next design iteration.

Screenshot of Microsoft Academic Search interface showing the tagline Research more, search less

Microsoft Academic Search
Sponsor: Microsoft Research

How do academic researchers actually find and navigate scholarly literature? Our team answered that question through structured research with real users — and the findings directly shaped the redesign of Microsoft Academic 3.0.